This position is no longer available!
Brno, Czech Republic
Production and service technician
We are currently seeking a highly motivated and reliable Production and service technician for our team. This person will work closely with the development team to provide them feedback so as with customers during installations.
Duties and responsibilities
Technological preparation of production
Verification of production technology of subcontractors
Improving quality and optimizing production
Requirements for development in terms of manufacturability and service
Participation in prototype testing
Assist the sales team worldwide and answer technical/scientific queries related to specific products.
Creation and maintenance of documentation for all types of products
Material planning
Material flow and production optimization, inventory management
Processing possible analyzes and proposing improvements
Provision of material, including complaints
Procurement of material, complaints management
Receiving, checking, and cleaning materials
Assembly, testing, and finalization
Adjustment, setup and testing, and troubleshooting
Troubleshooting reported product errors
Keeping electronic records of the entrusted product
Preparation for shipment
Preparation for packaging, procuring packing lists, completing packages, and proper marking
Service
Installation of the product at the customer and its training
Searching solution for reported technical issues (by phone, in person in the field)
Identification of defective parts and faulty production processes leading to continuous quality improvement
Keeping documentation on performed tests and interventions
To handle this position, you will need:
Secondary school/university education in the corresponding field (typically machine engineering, electro engineering)
Advanced knowledge of Czech and English (min. B1) required – you will instruct foreign customers and communicate with colleagues in France
Min. 2 years of experience as a production engineer, system tester, service engineer
Experience in a related field (optics, precision mechanics, electronics, medical devices …)
Experience from the international environment of a technology company
Communication skills
Independence, reliability, proactivity
Knowledge of MS Office and other relevant systems
Willingness to travel as part of service interventions
We offer:
Team support (currently up to 20 members – in Brno and Paris)
Flexible working hours (fixed core 9:30 – 14:30)
Possibility of occasional work from home
25 days holiday
2 sick days
Meal vouchers
Are you a good fit? Let us know at hr@telight.webypro-test1.cz!